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Key Features

  • Role-based access control with personalized dashboards tailored for administrators, investigators, and reviewers to ensure relevant data visibility and streamlined user experiences.
  • Comprehensive case lifecycle management allowing users to create, assign, approve, and close cases with full tracking and accountability at every stage.
  • Real-time notifications keep users instantly informed of task updates, case status changes, and new assignments, ensuring no critical action is missed.
  • Secure in-app messaging and document uploads enable safe communication and file sharing between users, maintaining confidentiality and traceability within the platform.
  • Live analytics dashboards display real-time data on open, assigned, approved, and closed cases, offering clear visibility into current operational workload.
  • Investigator performance metrics track efficiency, resolution times, and case outcomes, supporting performance reviews and continuous process improvement.
  • Visual reports showing status distribution and historical trends help identify bottlenecks, recurring issues, and optimize future case handling strategies.

This project demonstrates our expertise in developing scalable, secure, and intuitive systems. It emphasizes real-time performance, seamless collaboration across user roles, and delivers actionable insights—ensuring efficiency, transparency, and informed decision-making throughout the case management lifecycle.

Detail information